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FREE shipping on all orders over $199 (Exclusions may apply)
FREE shipping on all orders over $199 (Exclusions may apply)

Refund policy

Shipping Policies

Domestic Shipping

  • Order cancellations received before our carriers pickup will be able to process with little to no issues (some items may not be included and/or may be subject to a restocking fee).
  • Orders cannot be cancelled once our carriers have picked up your package, these will then need to be sent back to us before a refund will be processed.
  • Orders are only processed and shipped Monday-Friday, unless a holiday falls on one of these days.
  • Any orders received for Out-of-Stock Items, customers will be contacted via email to discuss lead time and next steps to take. Most products should list any additional lead time needed to complete but in the event they do not, and an order is placed you will be contacted.
  • Some Items & Special Orders (Including but not limited to Öhlins Products, GPR Stabilizer, CARB Restricted Items)- Ship times will vary and may add a few days in handling time
  • Some Items may be subject to additional handling fees EVEN during promotional periods offering free shipping.
  • We offer Standard USPS First Class or Priority & FedEx depending on weights and items ordered to all of the United States including Hawaii and Alaska and its territories. Delivery times may vary from 2-7 business days.
  • Expedited Shipping options are available at an extra cost through USPS & FedEx and may be requested at time of checkout or by contacting us to set something up.
  • Requesting priority shipping, will only apply to the delivery time specified by the carrier chosen, this in no way suggests we will process your order any sooner. Our handling times will still apply, see above.
  • Overnight Shipping is available at an additional charge, however we will not process any overnight requests after 2pm CST, these requests will be filled the next day.
  • Any shipping options chosen by the customer that require additional charges, are NON-REFUNDABLE, NO EXCEPTIONS!!
  • Please be advised, once your packages leave our facility we have no control over carrier disruptions that may cause a delay in delivery times. Unless, you have paid for a guaranteed delivery time(i.e. overnight shipping or FedEx 2-Day) we will NOT refund shipping charges due to carrier disruptions.
  • Shipping services or additional insurances are recommended on orders over $100, these ARE options but again recommended. We don’t guarantee that we will receive your returned item.

California Customers

  • If you plan on purchasing any fuel, air or exhaust related component you may be restricted due to C.A.R.B. policies.
  • ANY part that does not fit under the C.A.R.B. polices cannot be sold or shipped to California Residents unless it is for RACE USE ONLY!
  • IF you are using your part for RACE USE ONLY we require a signed copy of C.A.R.B. waiver (See Below) to be filled out and returned PRIOR to releasing your shipment. OR you can COPY & PASTE the link below into your browser for a PDF version. Fill out, sign and return the form via email to RETURNS@RAMJETRACING.COM

CALIFORNIA CARB WAIVER LINK: https://cdn.shopify.com/s/files/1/0157/0363/8064/files/CA_CARB_Waiver.pdf?573

 

    International Shipping

    • International Buyers are responsible for all shipping, taxes, customs and fees that may be incurred with purchasing something that has to be imported to your country. So please keep this in mind when ordering from us.
    • Shipping options for our International Customers will include the following(delivery times provided are an estimated time of delivery based on our international shipping experiences and information provided by our carriers):
      •  USPS First Class International- This is typically the cheapest option but please be advised there is no definite delivery day available. Some Shipments may take 4-6 weeks depending on location
      • USPS Priority International- Has a delivery window of 6-10 business days
      • USPS Priority Express International- Has a delivery window of 3-5 business days
      • FedEx International- We are proud to announce we have secured a new faster way to get your packages to you sometimes in 3 business days with a discounted shipping rate from FedEx! 
    • All other policies apply from our Domestic Shipping Section in regards to handling times.

    Refund Policies

    • Please contact us before returning items.
    • International Customers, please contact us before returning your process is slightly different.
    • Any products that have been used or installed are non-refundable.
    • All returns & order cancellations are subject to a 15% restocking fee.
    • When returning products, they must be in original packaging and packed well. We will not be responsible for damage in transit back to us! If returned damaged the return will not be excepted at all or there may be a 15% restock fee, NO EXCEPTIONS!
    • Any Special Order Items (Including but not limited to Öhlins, Electrical Components, items shipped directly from the manufacturer etc...) will be assessed on a case by case basis. Please contact us before hand at:
    602-788-0364 / returns@ramjetracing.com
    • WE WILL NOT ACCEPT ANY RETURNS PAST 30 DAYS OF SHIPPING DATE, NO EXCEPTIONS!


      Send all returns to: 
      ATTN: RETURNS DEPT. 
      RAMJET RACING 
      12001 N CAVE CREEK RD. PHOENIX, AZ 85020


      Questions? Contact us at 602-788-0364 or RETURNS@RAMJETRACING.COM

      Other Important Information

      • Any information on this site including photographs are the property of RAMJET RACING and as such shall not be copied, altered or disseminated in any way.
        • Please note that many photographs shown may be stock photos and products may have slight differences.

          Shipping Policies

          Domestic Shipping

          • Order cancellations received before our carriers pickup will be able to process with little to no issues (some items may not be included and/or may be subject to a restocking fee).
          • Orders cannot be cancelled once our carriers have picked up your package, these will then need to be sent back to us before a refund will be processed.
          • Orders are only processed and shipped Monday-Friday, unless a holiday falls on one of these days.
          • Any orders received for Out-of-Stock Items, customers will be contacted via email to discuss lead time and next steps to take. Most products should list any additional lead time needed to complete but in the event they do not, and an order is placed you will be contacted.
          • Some Items & Special Orders (Including but not limited to Öhlins Products, GPR Stabilizer, CARB Restricted Items)- Ship times will vary and may add a few days in handling time
          • Some Items may be subject to additional handling fees EVEN during promotional periods offering free shipping.
          • We offer Standard USPS First Class or Priority & FedEx depending on weights and items ordered to all of the United States including Hawaii and Alaska and its territories. Delivery times may vary from 2-7 business days.
          • Expedited Shipping options are available at an extra cost through USPS & FedEx and may be requested at time of checkout or by contacting us to set something up.
          • Requesting priority shipping, will only apply to the delivery time specified by the carrier chosen, this in no way suggests we will process your order any sooner. Our handling times will still apply, see above.
          • Overnight Shipping is available at an additional charge, however we will not process any overnight requests after 2pm CST, these requests will be filled the next day.
          • Any shipping options chosen by the customer that require additional charges, are NON-REFUNDABLE, NO EXCEPTIONS!!
          • Please be advised, once your packages leave our facility we have no control over carrier disruptions that may cause a delay in delivery times. Unless, you have paid for a guaranteed delivery time(i.e. overnight shipping or FedEx 2-Day) we will NOT refund shipping charges due to carrier disruptions.

          California Customers

          • If you plan on purchasing any fuel, air or exhaust related component you may be restricted due to C.A.R.B. policies.
          • ANY part that does not fit under the C.A.R.B. polices cannot be sold or shipped to California Residents unless it is for RACE USE ONLY!
          • IF you are using your part for RACE USE ONLY we require a signed copy of C.A.R.B. waiver (See Below) to be filled out and returned PRIOR to releasing your shipment. OR you can COPY & PASTE the link below into your browser for a PDF version. Fill out, sign and return the form via email to INFO@RAMJETRACING.COM

          CALIFORNIA CARB WAIVER LINK: https://cdn.shopify.com/s/files/1/0157/0363/8064/files/CA_CARB_Waiver.pdf?573

           

            International Shipping

            • International Buyers are responsible for all shipping, taxes, customs and fees that may be incurred with purchasing something that has to be imported to your country. So please keep this in mind when ordering from us.
            • Shipping options for our International Customers will include the following(delivery times provided are an estimated time of delivery based on our international shipping experiences and information provided by our carriers):
              •  USPS First Class International- This is typically the cheapest option but please be advised there is no definite delivery day available. Some Shipments may take 4-6 weeks depending on location
              • USPS Priority International- Has a delivery window of 6-10 business days
              • USPS Priority Express International- Has a delivery window of 3-5 business days
              • FedEx International- We are proud to announce we have secured a new faster way to get your packages to you sometimes in 3 business days with a discounted shipping rate from FedEx! 
            • All other policies apply from our Domestic Shipping Section in regards to handling times.

            Refund Policies

            • Please contact us before returning items.
            • International Customers, please contact us before returning your process is slightly different.
            • Any products that have been used or installed are non-refundable.
            • All returns & order cancellations are subject to a 15% restocking fee.
            • When returning products, they must be in original packaging and packed well. We will not be responsible for damage in transit back to us! If returned damaged the return will not be excepted at all or there may be a 15% restock fee, NO EXCEPTIONS!
            • Any Special Order Items (Including but not limited to Öhlins, Electrical Components, items shipped directly from the manufacturer etc...) will be assessed on a case by case basis. Please contact us before hand at:
            602-788-0364 / returns@ramjetracing.com
            • WE WILL NOT ACCEPT ANY RETURNS PAST 30 DAYS OF SHIPPING DATE, NO EXCEPTIONS!


              Send all returns to: 
              ATTN: RETURNS DEPT. 
              RAMJET RACING 
              12001 N CAVE CREEK RD. PHOENIX, AZ 85020


              Questions? Contact us at 602-788-0364 or RETURNS@RAMJETRACING.COM

              Other Important Information

              • Any information on this site including photographs are the property of RAMJET RACING and as such shall not be copied, altered or disseminated in any way.
                • Please note that many photographs shown may be stock photos and products may have slight differences.